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Take It Further
Completion requirements
Upon completing the lesson video, reflect on the following questions, either individually or as part of a group discussion:
- What is the root of all conflict and why is healthy conflict so important for a team to accomplish goals together?
- Complete the free version of the Thomas-Kilmann conflict style assessment. Which of the five conflict styles do you feel most comfortable engaging with your ministry team?
- How can you help your team to better understand and accept that the best ways to think about managing conflict will be affected by the context of a given situation?
As a leader, you need to be secure enough to receive the truth that is shared in a conflict regardless of how it is delivered.
Rev. Peter T. Moore
Key Takeaways
- The root of all conflict, healthy or unhealthy, is unmet expectations.
- Different conflict styles (competing, collaborating, compromising, avoiding, accommodating) play a role in conflict resolution.
- Trust and open communication are key to managing conflict effectively.
Key Terms
- Conflict Management
- Unmet Expectations
- Thomas-Kilmann Instrument
- Trust
- Conflict Styles